Privacy Policy

1. Who Is Responsible for Your Data?

The data controller is:

• Trading name: ReRouter
• Privacy email: privacy@rerouter.link

2. Information We Collect

Depending on how you use ReRouter, we may process the following information.

Account Information

• Email address
• Password hash
• Account identifier
• Account creation date
• Administrative status where applicable

We do not store account passwords in plain text.

Order Information

When you make a purchase, we may process:

• Name
• Email
• Shipping address
• City
• Postal code
• Country
• Product ordered
• Order value
• Order status
• Shipping and tracking information

Cryptocurrency Payment Information

We may process information including:

• Selected cryptocurrency
• Blockchain network
• Expected payment amount
• Transaction hash
• Payment verification status
• Blockchain address where required to verify the transaction

Cryptocurrency transactions occur on public blockchain networks.

Information recorded on a public blockchain may remain publicly accessible and cannot generally be modified or deleted by ReRouter.

We never require or store your cryptocurrency wallet seed phrase or private key.

Device Information

When a ReRouter is linked to your account, we may process:

• Serial number
• Device identifier
• Device model
• ReRouter OS version
• Installation status
• Device status
• Last connection time
• Device configuration

Device passwords are stored only using a secure password hash and must not be stored in plain text.

Device Settings

Your account may contain settings such as:

• Ad Blocking status
• Tracker Blocking status
• Secure DNS configuration
• Firewall configuration
• Privacy Mode
• Installation state

Technical and Security Information

For security and operation of the website, we may process limited technical information such as:

• IP address
• browser/device information;
• authentication events;
• timestamps;
• server logs;
• security events;
• API requests.

Communications

If you contact us, we may process:

• your email address;
• your message;
• order or device references;
• and any information you choose to include.

3. Network Traffic and Browsing Data

ReRouter is a network product.

By default, ReRouter OS processes network traffic and filtering locally on the physical hardware device. No browsing logs, DNS queries or visited domains are transmitted to ReRouter servers.

4. Why We Use Personal Information

We process information to:

• create and maintain accounts;
• process orders and deliver products;
• register ReRouter devices;
• provide ReRouter OS functionality and display device settings;
• comply with legal and accounting obligations;
• and protect our services from unauthorized access or abuse.

5. Cookies

ReRouter uses essential cookies strictly necessary for authentication, session management and shopping functionality.

6. Who We Share Information With

We may share information only where reasonably necessary with trusted infrastructure providers (hosting, database, shipping carriers).

We do not sell personal information to advertisers.

7. Cryptocurrency and Public Blockchains

Payments made through public blockchain networks are recorded on decentralized public ledgers that are not controlled or modified by ReRouter.

8. Data Retention

We retain personal information only for as long as necessary for the purpose for which it was collected, or to comply with applicable legal or accounting obligations.

9. Account Deletion

You may request deletion of your ReRouter account at any time by contacting privacy@rerouter.link.

10. Your Privacy Rights

Subject to applicable data protection law, you have the right to access, rectify, restrict, or delete your personal data.

Requests can be sent directly to: privacy@rerouter.link

11. Security

We use modern encryption, salted password hashing (Bcrypt), strict server-side authentication, and hardened security controls to protect your data.

12. Contact

For privacy questions or requests:

privacy@rerouter.link